Your Privacy Is Our Responsibility

465db is a mobile-first online gaming platform operated for players in Bangladesh. We place the highest priority on protecting our users' personal information. This privacy policy explains what types of information we collect when you use the 465db website or mobile services, how we process it, and how we store and keep it secure.

This policy applies to all registered and unregistered users of 465db — regardless of whether the site is accessed via a web browser, mobile device, or any other interface. By continuing to use the site, you acknowledge that you have read and agreed to the terms of this policy.

We collect and process various types of information to operate the 465db platform. This information falls into two main categories:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Government-issued identity document details for identity verification (such as a National ID card)
• Financial transaction details — account information related to bKash, Nagad, Rocket, Upay, or bank transfer

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and software version
• Date, time, and location data when accessing the site
• Information obtained from cookies and similar tracking technologies
• Gaming history, bets, and transaction logs
• Which pages of the site were visited and how long was spent on them

465db collects and uses your information only for legitimate and specific purposes. The reasons we process information are as follows:

• Account management: Handling registration, verifying login, and ensuring account security.
• Age verification: Ensuring that only individuals aged 21 or above are able to use the platform.
• Financial transactions: Processing deposits, withdrawals, and bonuses.
• Customer support: Resolving issues, handling complaints, and providing assistance.
• Fraud prevention: Detecting unusual activity and taking preventive measures.
• Responsible gaming: Identifying signs of excessive gambling and providing necessary support.
• Service improvement: Analysing user experience to improve the quality of the platform.
• Legal obligations: Complying with applicable laws and regulations.

465db never sells your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Technology service providers: Trusted organisations that assist in operating the site's technical infrastructure, working under confidentiality agreements.
• Legal authorities: Information may be provided in response to a court order, a lawful request from an investigating authority, or as required by applicable law.
• Fraud prevention agencies: Limited information may be shared with regulatory bodies to prevent financial crime and identity fraud.

Outside of the above cases, 465db will not disclose any of your personal information to third parties without your written consent.

465db follows industry-standard security practices to keep your personal and financial information secure. Our key security measures are:

• SSL encryption: All data exchanged between the website and servers is protected through an encrypted connection.
• Data encryption: Sensitive information stored on our systems is protected with strong encryption algorithms.
• Access controls: Only authorised personnel are granted access to the information they need.
• Security audits: Regular system checks and vulnerability assessments are conducted.
• Firewall and monitoring: Systems are monitored 24 hours a day to detect suspicious activity.

However, it is not possible to guarantee complete security when transmitting information over the internet. We therefore ask you to use a strong password and keep your login details confidential.

The 465db website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Required for the core functionality of the site — such as maintaining login status and managing sessions.
• Functionality cookies: Help remember your preferences and settings, so you do not have to set them up again each time.
• Analytics cookies: Collect usage statistics for the site to help us improve our services.
• Security cookies: Used to detect fraud and unauthorised access.

You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some important features of the site from working correctly.

465db retains your personal information only for as long as is necessary to fulfil the original purpose for which it was collected or to meet legal obligations.

• Information on active accounts is retained for as long as the account remains open.
• Financial transaction records may be retained after an account is closed for the period required under applicable law.
• Information required for dispute resolution or legal claims is retained until the process is complete.
• Once no longer needed, information is securely deleted or anonymised.

465db recognises the following rights for users regarding their personal information:

• Access: The right to request details of what information we hold about you.
• Correction: The right to request that incorrect or incomplete information be corrected.
• Right to erasure: The right to request deletion of your personal information in certain circumstances — though this may not always be possible due to legal obligations.
• Objection to processing: The right to object to the processing of your information for specific purposes.
• Withdrawal of consent: The right to withdraw consent at any time for information processed on the basis of consent.
• Data portability: The right to receive a copy of your information in a structured, commonly used format.

To exercise these rights, please contact the 465db support team. We will respond to your request as promptly as possible.

465db is operated for individuals aged 21 or above only. We do not knowingly collect any personal information from minors. Age verification is a mandatory step in the registration process.

If we become aware that information from a minor has been collected, it will be deleted in full as soon as we are informed, and the associated account will be closed. If you believe someone you know who is a minor is using 465db, please contact us.

Any third-party website links found on the 465db website are governed by those sites' own privacy policies. 465db is not responsible for the content, policies, or data collection practices of those sites. You are advised to read their privacy policies before visiting any third-party site.

Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, or PG Soft operate within their own technical environments and may have separate data processing policies. However, we are fully responsible for the protection of users' personal information collected through the 465db platform.

465db reserves the right to modify or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• Displaying a prominent notice on the website.
• Sending a notification to registered users via email or mobile.
• Updating the date of the most recent change at the top of the policy.

Continued use of the site after a change indicates that you have accepted the updated policy. You are therefore advised to review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact the 465db support team using the details below:

We take all privacy-related complaints seriously and make every effort to investigate each request properly and provide a resolution.